Plumbing Warranty Technician
Put your plumbing expertise to work solving warranty issues and helping customers with confidence. Join a supportive team that values quality craftsmanship, service, and growth.
Maynor Service Company | Make It Right. Deliver Exceptional Service. Take Pride In It.
Maynor Service Company is looking for a Plumbing Warranty Technician to join our team and provide outstanding service to our customers.
Occasionally plumbing issues arise that require a knowledgeable professional to diagnose, repair, and resolve them. That's where you come in.
As a Plumbing Warranty Technician, you'll address warranty-related plumbing concerns, ensure customer satisfaction, and uphold Maynor Service Company's reputation for quality workmanship.
If you enjoy troubleshooting problems, working independently, and helping customers, this could be the opportunity you've been looking for.
WHAT YOU'LL DO
Warranty Service & Repairs
You'll respond to warranty and service requests, including:
Diagnosing and repairing plumbing issues
Repairing leaks in water supply, drain, and fixture connections
Repairing or replacing faucets, shower valves, toilets, disposals, and plumbing fixtures
Addressing issues with water heaters and related plumbing components
Resolving drainage concerns and plumbing performance issues
Completing warranty repairs efficiently and professionally
TROUBLESHOOTING & DIAGNOSTICS
A large part of this role involves identifying the root cause of plumbing issues.
Responsibilities may include:
Diagnosing water pressure concerns
Troubleshooting fixture performance issues
Identifying leaks and determining corrective actions
Evaluating drainage and venting concerns
Inspecting plumbing systems to verify proper operation
Communicating findings and recommended solutions clearly and professionally
CUSTOMER SERVICE & WARRANTY SUPPORT
You'll serve as one of the primary points of contact between Maynor Service Company and homeowners.
You'll:
Interact professionally with homeowners and customers at all times
Explain repairs and service work in a clear, courteous manner
Schedule and complete service calls within established timelines
Document warranty issues, repairs performed, and materials used
Communicate recurring issues or trends to management
Ensure customers have a positive service experience
QUALITY CONTROL
This is where your attention to detail really matters.
You'll help:
Identify workmanship or product issues requiring correction
Verify completed repairs are functioning properly before leaving the site
Ensure all work meets company standards and applicable plumbing codes
Maintain a clean and professional work area in occupied homes
Keep service vehicles stocked, organized, and ready for daily operations
Complete accurate service reports and warranty documentation
WHO WE'RE LOOKING FOR
We're looking for someone who takes pride in doing things right the first time and delivering exceptional customer service.
The ideal candidate is:
Minimum 3 years of plumbing experience
Valid state-issued driver's license with a minimum of 3 years of driving experience
Strong troubleshooting and diagnostic skills
Willing to participate in an on-call schedule
Dependable and shows up ready to work
Detail-oriented and takes pride in craftsmanship
Comfortable working independently and managing service calls
Able to communicate professionally with customers
Organized and capable of maintaining accurate service documentation
Able to identify problems and develop effective solutions
A team player with a positive attitude
Committed to leaving every job better than you found it
WHY THIS ROLE MATTERS
Warranty work isn't just about fixing plumbing issues.
You're the face of Maynor Service Company after the construction process is complete.
You're helping people enjoy their homes with confidence. You're solving problems, protecting customer relationships, and ensuring the quality of our work stands behind every project we complete.
The little things matter because your work directly impacts customer satisfaction, company reputation, and long-term success.
You're not just making repairs. You're delivering peace of mind.
- Department
- Residential New Construction
- Role
- Plumbing Warranty Service Technician
- Locations
- Raleigh
- Hourly salary
- $23 - $27
- Employment type
- Full-time